One Pest Company for Your Entire Portfolio.
Pest control for Melbourne property managers- residential, strata, commercial, and short-stay. Same-day service, compliant certificates, 30-day guarantee, and one point of contact across every property you manage.
Managing multiple properties means dealing with multiple pest problems, multiple tenants, multiple landlords, and multiple deadlines, all at the same time. You don't need a pest company that treats every job like a one-off call. You need a company that understands how property management works and is built to operate alongside it.
What Property Managers Are Actually Dealing With
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Managing a portfolio of properties means pest problems land from every direction at once and each one comes with a different stakeholder, a different urgency level, and a different documentation requirement.
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Tenant complaints that sit unresolved. A tenant reports cockroaches on a Monday. The landlord needs to be notified. A treatment needs to be booked. A certificate needs to be filed. If any step in that chain is slow, you're the one fielding the follow-up calls. We turn tenant pest complaints around the same day with documentation in your inbox before the technician leaves the property.
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End of lease treatments with no margin for error. Settlement timelines are tight. A pest company that can't commit to a same-day turnaround or issues a certificate that doesn't hold up costs you a delayed inspection, a bond dispute, and an unhappy landlord.
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Recurring problems on the same properties. Some properties have persistent pest pressure, Conditions that keep attracting cockroaches, or a rodent entry point that was never properly sealed. One-off treatments fix the symptom. A scheduled program on those properties fixes the cause and stops the calls from coming.
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Strata and commercial compliance. Common areas, basement car parks, waste management zones, and shared facilities require ongoing pest monitoring and documentation for body corporate compliance and council requirements. Ad-hoc treatments don't build the audit trail you need.
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One company that covers everything. Using different pest companies for different properties means different certificate formats, different response times, different pricing, and no single record of what's been treated and when. Cimex is one company, one number, consistent documentation, and one invoice across your entire portfolio.
Every Common Pest we Treat.
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🪳 Cockroaches Both German and Australian cockroach species treated with the correct protocol, gel baiting for German cockroaches, residual spray for Australian. We never guess which species and we never apply the wrong treatment.
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🕷 Spiders Full web and egg sac removal plus residual barrier spray across all internal and external zones. Redbacks, White-tails, Black House Spiders, Huntsmans, all species covered.
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🐜 Ants Internal gel bait treatment to trailing ant species plus external perimeter spray. We locate the entry points and treat the trails, not just the ants you can see on the surface.
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🐟 Silverfish Residual spray to all harbourage areas like wardrobes, bookcases, wall cavities, ceiling voids, and paper storage areas. Silverfish are nocturnal and live deep inside wall and ceiling voids, surface spray alone never reaches them.
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🦟 Flies & Mosquitoes External barrier treatment to resting areas, eaves, garden beds, and standing water zones where possible. Internal treatment to resting surfaces.
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🦗 Earwigs External perimeter treatment and internal spray to entry points and harbourage zones. Earwigs shelter in mulch, garden edges, and under outdoor debris before entering homes through ground-level gaps.
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🦋 Moths & Pantry Pests Treatment of harbourage zones including wall cavities, ceiling lines, and entry points. Where pantry moth infestations are identified, we advise on source removal before applying treatment.
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🦟 Fleas Internal residual spray to all floor surfaces, skirting lines, and under furniture with particular attention to pet resting areas. External spray to garden areas and soil where flea larvae develop.
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🐝 Wasps Nest destruction and treatment of eaves, soffits, roof lines, pergolas, and garden structures where wasps are nesting or resting. We identify the species and apply the appropriate treatment as some wasp species require nest removal, others respond to direct chemical treatment.
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🐀 Rodents Rats and mice in the roof void, walls, and subfloor. We bait with professional-grade rodenticides — the only products still effective after the March 2026 APVMA restrictions locate and seal every entry point, and monitor until the problem is fully resolved.
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🪲 Termites Melbourne's most financially devastating pest. Thermal imaging inspection, chemical barriers, and baiting systems. The average termite repair bill is $10,000 to $70,000. An inspection costs a fraction of that. Your home insurance almost certainly doesn't cover it.
What We Do for Property Managers
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🏠Residential Portfolio Pest Control End of lease treatments, mid-tenancy pest complaints, pre-tenancy treatments, and scheduled programs for high-activity properties, all handled under one account. We work directly with tenants on access and timing, keep you updated, and file every certificate against the property address.
Every certificate includes the technician's VIC licence number, all chemicals with APVMA approval numbers, areas treated, and re-entry instructions formatted to satisfy the Pest Management Act 1994 (Vic) and accepted at VCAT without question.
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🏢 Strata & Apartment Complex Pest Control Common areas, lobbies, bin rooms, car parks, garden areas, and shared facilities require regular treatment and documented monitoring not one-off reactive visits. We build scheduled programs for strata properties that keep common areas treated at regular intervals, provide body corporate-ready documentation after every visit, and respond to reactive complaints from individual lot owners within the same day.
We treat every part of the building common areas, individual units where authorised, roof void and basement zones, and all external areas.
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🏨 Short-Stay & Airbnb Property Management Short-stay properties turn over guests weekly. Pest activity in a short-stay property generates immediate negative reviews and platform flags that are difficult to recover from. A single cockroach complaint on a listing can collapse the booking rate.
We provide rapid-response treatments for short-stay properties same-day where required and can set up a quarterly scheduled program that keeps the property consistently pest-free between turnovers. Every visit is documented for your records.
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🏗 Commercial Property Pest Control Retail tenancies, office buildings, mixed-use developments, and light industrial properties all have specific pest control requirements and compliance obligations that go beyond a standard residential treatment. We quote all commercial work individually based on site size, pest type, and compliance requirements, and provide full documentation for health compliance audits, food safety checks, and body corporate records.
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🌿 Scheduled Maintenance Programs For properties with recurring pest pressure or compliance requirements, we build a scheduled program- quarterly, bimonthly, or monthly that keeps treatments on a regular cycle without you having to remember to book. You receive advance notification before each visit, a certificate after every treatment, and a summary report for your records.
Scheduled programs are the most cost-effective way to manage pest control across a portfolio. They eliminate reactive emergency callouts, reduce per-job pricing, and give you a documented treatment history for every property in the program.
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🪲 Termite Inspection Programs For property managers overseeing freestanding residential or commercial properties, an annual termite inspection program is essential and increasingly expected by landlords as part of their property maintenance obligations. We conduct AS 3660 compliant termite inspections using thermal imaging and Termatrac motion detection, with a full written report issued after every inspection. Inspection reports are filed by property address for your records.
What a Good Pest Company Protects for You
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Your landlord relationships. Landlords judge their managing agent on how smoothly their property is maintained. A pest problem that drags on, a disputed certificate, or a treatment that didn't hold up reflects on you not the pest company. We make you look organised, responsive, and professional.
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Your tenant relationships. A new tenant who moves into a property and immediately encounters cockroaches or a Redback nest has a legitimate grievance. Pre-tenancy treatment prevents this entirely and demonstrates that the property is being properly managed.
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Your VCAT record. Bond disputes, maintenance disputes, and end of lease disagreements that involve pest treatment almost always come down to documentation. Our certificates are formatted specifically to provide everything a VCAT proceeding requires and clean documentation means disputes resolve before they reach a hearing.
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Your time. Every follow-up call you don't have to make, every certificate you don't have to chase, every re-treatment you don't have to arrange that's time back in your day. We are built to be easy to work with.
How It Works for Property Managers
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Step 1- One Call or Email Call 1300 456 665 or email admin@cimexpest.com.au with the property address, access details, and required treatment. We confirm the booking and the price within 15 minutes.
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Step 2- We Handle Everything We liaise directly with the outgoing tenant or access the property via key pickup whatever suits your process. You don't need to be on site.
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Step 3- Treatment Completed Our licensed technician treats the entire property to the standard your final inspection requires. No shortcuts. No skipped zones.
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Step 4- Certificate Emailed Immediately The signed treatment certificate is emailed to yo and to the tenant if required before the technician leaves the property. Forward it directly to your final inspection file. Done.
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Step 5- 30-Day Guarantee If any pest covered in the treatment returns within 30 days, we come back and re-treat at no charge. Bond disputes avoided. New tenant protected.
What's Included on Every Agent Job
✔ Full internal and external property inspection
✔ Treatment for all common pests- cockroaches, spiders, ants, silverfish, fleas, earwigs, flies, moths
✔ Flea treatment for pet tenancies- professional residual treatment, not a flea bomb
✔ External perimeter barrier spray
✔ Roof void treatment where accessible
✔ Signed treatment certificate emailed same day
✔ Certificate includes: technician name, VIC licence number, all chemicals with APVMA approval numbers, dilution rates, areas treated, date and time- compliant with the Pest Management Act 1994 (Vic)
✔ 30-day free return guarantee- pest returns within 30 days? We come back at no charge