Question 1

Are your pest control products safe for children and pets?

Accepted Answer

Yes. We use low-toxicity, eco-safe products approved for residential use. We always advise keeping children and pets out of treated areas for 2–4 hours after treatment. Our technician will give you specific guidance on the day.

Question 2

How quickly can you come out?

Accepted Answer

We offer same-day and next-day appointments across Melbourne. Call us on 1300 456 665 or submit a quote request and we will call you back within the hour to confirm a time.

Question 3

What areas of Melbourne do you service?

Accepted Answer

We service all Melbourne metro areas including the CBD, inner suburbs, eastern, western, northern, and southern suburbs. Not sure if we cover your area? Call us and we will confirm.

Question 4

How long does a treatment take?

Accepted Answer

Most standard treatments take 45–90 minutes depending on the property size and pest type. Termite inspections and larger commercial jobs may take longer. We will give you an estimated duration when we book.

Question 5

Do you provide a report after the treatment?

Accepted Answer

Yes. Every job includes a full digital inspection and treatment report emailed to you within 4 hours of completion. The report covers what was found, what was treated, and any follow-up recommendations.

Question 6

Are you licensed and insured?

Accepted Answer

Yes. Cimex Pest holds a current Victorian Pest Control Licence and full public liability insurance. All technicians are individually licensed and background checked. Documentation available on request.

Question 7

How often should I get my home treated for pests in Melbourne?

Accepted Answer

For general preventative pest control, we recommend every 3 to 6 months. Melbourne's humid summers and wet winters creates ideal conditions for cockroaches, ants, and spiders to breed fast. Our monthy Plans keep you covered year-round automatically.

Question 8

What pests are included in a general pest spray?

Accepted Answer

General pest treatment covers cockroaches, ants, silverfish, spiders, and common crawling insects. We treat internal skirtings, wet areas, roof void entry points, and the full external perimeter of your property.

Question 9

Do you offer pest control for rental properties and landlords?

Accepted Answer

es. We work with property managers and landlords across Melbourne for end-of-lease treatments, routine inspections, and ongoing maintenance programs. Full compliance documentation is provided after every job.

Question 10

Can you get rid of rats and mice in the roof?

Accepted Answer

Absolutely. Our rodent service includes a full roof void and subfloor inspection, tamper-resistant bait stations, and entry point identification. A follow-up visit checks bait take and removes any accessible deceased rodents.

Question 11

How do I know if I have a termite problem?

Accepted Answer

Signs include hollow-sounding timber, mud tubes along walls or foundations, bubbling paint, and discarded wings near windows. Termites cause more structural damage than fires and floods combined in Australia , if you suspect them, call us immediately for an inspection.

Question 12

What should I do to prepare my home before a pest treatment?

Accepted Answer

Clear under sinks and behind appliances, put away pet food and water bowls, and remove items from floor-level cupboards. We'll send you a full prep checklist when you book so everything is ready when we arrive.

Question 13

How do I know if my pest problem is coming back after treatment?

Accepted Answer

Most treatments provide protection for 3 to 6 months. If you notice pest activity returning within the warranty period, we'll return at no charge. Regular Shield Plan visits prevent re-infestation before it starts.

Question 14

Do you treat commercial properties and businesses?

Accepted Answer

Yes. We service cafes, restaurants, warehouses, offices, and retail premises across Melbourne. Commercial pest management requires specific compliance standards and we provide full documentation suitable for council and health inspections.

Question 15

How much does pest control cost in Melbourne?

Accepted Answer

Pest control in Melbourne typically ranges from $150 to $350 for a standard general pest treatment depending on property size. At Cimex Pest Management we provide upfront fixed pricing no hidden fees, no surprises at the door. Get a free quote in 60 seconds.

Question 16

Is pest control worth it?

Accepted Answer

Yes, especially in Melbourne's West where warm, humid conditions make pest infestations worse year on year. A single treatment costs far less than the damage pests cause to your home, food, and health. One cockroach colony can become thousands within weeks.

Question 17

Can I do pest control myself?

Accepted Answer

DIY products from supermarkets treat surface pests only, they don't reach nests, roof voids, wall cavities, or subfloors where infestations actually live. Professional treatments use commercial-grade products and application methods that go deeper and last significantly longer.

Question 18

What is the difference between Cimex Pro and Cimex Total?

Accepted Answer

The main difference is the level of coverage and how often we treat your home. Cimex Pro gives you 2 treatments per year, A pre-summer general pest spray and one full general pest treatment. Cimex Total gives you 3 full general pest treatments per year plus unlimited free service calls all year round, meaning if a pest problem pops up between scheduled visits we come back at no extra cost. Cimex Total also gives you 2 referral vouchers compared to 1 with Pro.

Question 19

What is included in both plans?

Accepted Answer

Both the Cimex Pro and Cimex Total plans include a full property inspection with a digital report, a proactive prevention plan, priority booking, and a plan that is fully transferable if you move home. Both plans also come with referral vouchers worth $25 each for friends and family.

Got Pest Questions? We've Got Straight Answers.

Are your pest control products safe for children and pets?

How quickly can you come out?

What areas of Melbourne do you service?

How long does a treatment take?

Do you provide a report after the treatment?

Are you licensed and insured?

How often should I get my home treated for pests in Melbourne?

What pests are included in a general pest spray?

Do you offer pest control for rental properties and landlords?

Can you get rid of rats and mice in the roof?

How do I know if I have a termite problem?

What should I do to prepare my home before a pest treatment?

How do I know if my pest problem is coming back after treatment?

Do you treat commercial properties and businesses?

How much does pest control cost in Melbourne?

Is pest control worth it?

Can I do pest control myself?

What is the difference between Cimex Pro and Cimex Total?

What is included in both plans?

Still have more questions?

Send us a message  and we’ll get back to you shortly.

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Got Pest Questions? We've Got Straight Answers.

Are your pest control products safe for children and pets?

How quickly can you come out?

What areas of Melbourne do you service?

How long does a treatment take?

Do you provide a report after the treatment?

Are you licensed and insured?

How often should I get my home treated for pests in Melbourne?

What pests are included in a general pest spray?

Do you offer pest control for rental properties and landlords?

Can you get rid of rats and mice in the roof?

How do I know if I have a termite problem?

What should I do to prepare my home before a pest treatment?

How do I know if my pest problem is coming back after treatment?

Do you treat commercial properties and businesses?

How much does pest control cost in Melbourne?

Is pest control worth it?

Can I do pest control myself?

What is the difference between Cimex Pro and Cimex Total?

What is included in both plans?

Still have more questions?

Send us a message and we’ll get back to you shortly.

Send us a message  and we’ll get back to you shortly.